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Shipping & Returns

Shipping Policy

Orders are shipped and fulfilled from our fulfillment center in Los Angeles, Monday - Friday. In-stock orders are picked and packed within 1-2 business days for both standard and expedited shipping. All expedited shipping must be placed before 12 pm for same-day shipping. We offer next-day shipping for orders placed before 12 pm. If you need your items to be delivered quickly, simply ensure that you place your order before the designated cut-off time, and we will prioritize it for expedited processing and shipping. Once your items have been shipped from our warehouse the delivery times are subject to carrier lead time. Please allow 8-10 business days to process embroidery orders. Express shipping will be scheduled after embroidery completion. We currently ship to all 50 US states, Puerto Rico, and Canada. Please email for International shipments.

Return & Refund Policy

We offer a 30-day return or exchange policy for all products purchased on our website. If you are not completely satisfied with your purchase, you can return it for a full refund. However, please note that the return shipping cost of $5 will be deducted from your refund. To be eligible for return or exchange, the product must be in its original condition. Please note that we DO NOT accept returns or exchanges for products that have been customized with embroidery or any other form of customization.

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